Keep Safe

Learn what to do before coming to campus and while on campus on the Keep Safe page.


Course Schedules

Course schedules reflects course formats that maintain safety and give students flexibility. Current students can , and everyone can .

NOTE: Face masks are recommended but not required while inside 17勛圖 buildings. Read more here.


Technology Help desk

For all immediate technology concerns, please contact the 17勛圖 Technology Help Desk. The Help Desk provides support to students, instructors and staff who are experiencing technical difficulties. We gladly support 17勛圖 students with Google email and apps, Moodle, Microsoft Office Suite, Self-Service, on-campus computer hardware/software, printer issues, password issues, web, and academic applications. We also provide . If you have other technical issues, please give us a call and we will either answer your question or send you in the right direction.

WiFi Options

Campus buildings are open and offer a secure WiFi connection. Or you can log on to 17勛圖’s WiFi network from your vehicle while in 17勛圖 parking lots. For the strongest WiFi signal, . For the best WiFi reception, park as close to the building as possible, and park facing the building.

To check out Chromebooks and WiFi Hotspots, please fill out the .

WiFi is also available in downtown Traverse City between the Traverse City Downtown Development Authority and Traverse City Light & Power, though the connection has a 60-minute time limit. Online sources for locating other free WiFi hotspots include , , and . (Note that many are password-protected.)

Moodle

is 17勛圖's learning management system. Your instructor will use Moodle for many different things, including sharing content, posting assignments, creating discussions, and posting grades. Basically, you can think of Moodle as an online classroom. If you’re not comfortable using Moodle, you can complete the .

Zoom Videoconferencing

Zoom is a video conferencing platform that your teacher might use to hold a class or do office hours. This real-time connection will allow your teacher to replicate your face-to-face class as closely as possible.

Your instructor will share a link with you to their Zoom session, and at your class time, you will need to click this link to access the video conference. Or they may share links with a Meeting ID that you will need to enter when prompted to join the video conference. You may be prompted to download Zoom. If this happens, follow the prompts to download and install Zoom. If you are not prompted to download the program, you can access the meeting through your browser by clicking “click here to launch the meeting.” If you’re using your phone, you will need to download the Zoom app () (). Alternatively, if you do not have access to a smartphone or data/wi-fi, you can call into the session through a telephone number that your instructor will provide.

The following video provides more information about .

For the best experience, we recommend using a pair of headphones when connecting to a Zoom session.

Google Suite

17勛圖 is a Google Education institution and instructors may choose to use Google Drive apps like Docs, Sheets, Slides or Forms as part of their instruction. Here are some helpful guides about these tools:

Google Meet

Google Meet (formerly Hangouts) is a video conferencing app that can be accessed from Google Hangouts Chat or from a Google Calendar invite. While it does not have all the same tools as Zoom, it is a great tool for collaboration with your fellow students. Use this to become familiar.


Accessibility

If you are a student at 17勛圖, and you have a disability that substantially limits a major life activity, you can contact Disability Support Services and you may be eligible to receive accommodations. DSS recognizes that accommodations may be required in order to assist individuals in maximizing their educational experience.


Online Learning Orientation

Nervous about online classes? An (separate from new student orientation) is available with tips and hints for success. It should take 45 minutes to one hour to complete.

Check out online learning FAQs here.

Resources are also available through the Student Success Center and your individual instructor. Please reach out with concerns.


Quick Links